Marketing Automation

Innosmarti’s Marketing Automation streamlines customer outreach by automating campaigns, reminders, and follow-ups. It helps retain clients, attract new ones, and send personalized messages based on behavior, ensuring timely, consistent, and effective marketing tailored to customer preferences.

Get Booked with Innosmarti

Innosmarti integrates seamlessly with Innosmarti, allowing you to manage bookings effortlessly. The system provides automated reminders, simplifying the booking process for both customers and staff. With a user-friendly interface, customers can easily schedule appointments online, reducing missed bookings and cancellations. This integration also lets you track appointment history, client preferences, and availability in real-time. By streamlining the booking process, Innosmarti ensures a smooth and efficient experience, leading to increased customer satisfaction and higher booking rates for your salon.

Daily Deals/Coupons

Innosmarti’s Daily Deals and Coupons feature empowers you to create exclusive offers to drive traffic and sales. Whether it’s a time-sensitive deal or a promotional coupon, you can easily set up discounts that attract new clients and encourage repeat visits. Customize your offers based on customer behavior, service type, or package to maximize effectiveness. By incorporating daily deals and coupons, you can incentivize customers to book services, purchase products, or try new treatments, all while boosting your salon’s revenue and customer loyalty.

Email Marketing

Innosmarti’s Email Marketing feature allows you to connect with your customers directly through personalized email campaigns. From appointment reminders and newsletters to exclusive offers and updates, you can craft and send targeted emails to your client base. With segmentation tools, you can ensure that each email is relevant to its recipient, enhancing engagement and increasing conversions. Automated email workflows allow you to maintain consistent communication with minimal effort, helping you build stronger relationships with your clients and keep them coming back.

WhatsApp and Text Marketing

Reach your customers instantly through WhatsApp and text marketing with Innosmarti. This feature enables you to send time-sensitive notifications, promotional messages, appointment reminders, and more, directly to your customers’ mobile devices. WhatsApp and text messages have high open rates, making them an effective way to communicate with clients quickly. Whether you’re sending a special offer or a simple reminder, this feature ensures that your marketing messages reach your clients in the most direct and personal way possible, increasing engagement and improving client retention.

Handle Customer Reviews

Innosmarti makes it easy to manage customer reviews, ensuring that feedback is always addressed promptly and professionally. The platform allows you to track reviews across multiple channels, such as Google, Facebook, or other third-party platforms. You can respond to reviews, both positive and negative, directly from the dashboard, improving your salon’s reputation and customer satisfaction. With real-time monitoring, you can engage with clients, resolve issues, and encourage positive reviews, ultimately building trust and enhancing your online presence.

CRM Campaign Modules

CRM campaign modules are tools within a CRM system that allow you to manage and track marketing campaigns, using customer data to personalize communications and build relationships.

What are CRM Campaign Modules?

CRM campaign modules are tools within a CRM system that allow you to manage and track marketing campaigns, using customer data to personalize communications and build relationships.

Purpose

These modules help you:

Key Features

Lead Management: Capture and manage leads generated through campaigns.
Email Marketing: Create and send personalized emails to targeted segments.
Social Media Integration: Connect campaigns with social media platforms.
Reporting and Analytics: Track campaign performance and generate reports.

Benefits

Increased Sales: Targeted campaigns lead to higher conversion rates.
Improved Customer Retention: Personalization and engagement lead to stronger customer relationships.
Better ROI: Trackable campaigns allow you to measure the effectiveness of your marketing efforts.
Enhanced Customer Experience: Personalized communications and targeted campaigns lead to a better customer experience.

How CRM Campaign Modules Work

Data Collection: CRM systems collect data about customers and leads, including contact information, purchase history, and interactions.
Segmentation: This data is used to segment customers into targeted groups based on demographics, behavior, or other criteria.
Campaign Creation: You create campaigns targeting specific segments, defining goals, messaging, and channels.
Execution: The CRM system delivers targeted messages to the defined segments through various channels.
Tracking and Reporting: The CRM system tracks campaign performance, providing insights into which campaigns are working and which need improvement.

Discover Why Customers Adore Innosmarti!

Saravana Kumar

Founder of Innosmarti

Founded in 1998 and incorporated in 2004, Innosmarti has been a leader in salon and spa technology for over 25 years, delivering innovative software solutions that empower businesses.